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Privacy Policy

This privacy policy ("Policy") describes how Life internet services Limited ("we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you may provide on the truckslife.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information
When you visit the Website, our servers automatically record certain technical information sent by your browser, such as your IP address, browser type and version, pages visited and the date and time of your visit. We use this information to keep the Website secure, identify potential cases of abuse, and produce statistics about how the Website and Services are used. In addition, where you have given your consent, we use analytics and advertising technologies (described below and in our [Cookie Policy]) to understand how visitors use the Website and to measure and improve our advertising.

Analytics and advertising (Google services)
With your consent, we use the following services provided by Google: 
Google Analytics 4 — to collect statistics about how visitors use the Website (for example, which pages are visited and how visitors arrive at the Website), so that we can improve it.
Google Ads — to measure whether our online advertising leads to actions on the Website (such as registrations, listings or enquiries), and to show our advertisements to previous visitors of the Website on other websites and services ("remarketing").

These services use cookies and similar technologies and involve sharing information about your use of the Website with Google. You can learn how Google uses this data at https://policies.google.com/technologies/partner-sites. You are asked for your consent before any of these technologies are used, and you can withdraw it at any time — see our [Cookie Policy] for details.

Collection of personal information You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill any online forms on the Website. When required, this information may include:

• Personal details such as name, country of residence, etc.
• Contact information such as email address, address, etc.
• Account details such as user name, unique user ID, password, etc.
• Payment information such as credit card details, bank details, etc. 
• Geolocation data such as latitude and longitude.
• Any other materials you willingly submit to us such as articles, images, feedback, etc.

Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information In order to make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information.
Any of the information we collect from you may be used for the following purposes:

• Create and manage user accounts 
• Fulfill and manage orders
• Deliver products or services
• Improve products and services
• Send administrative information
• Send marketing and promotional communications (with your consent)
• Respond to inquiries and offer support
• Request user feedback
• Improve user experience
• Post customer testimonials
• Deliver and measure advertising (with your consent)
• Enforce terms and conditions and policies
• Protect from abuse and malicious users
• Respond to legal requests and prevent harm
• Run and operate the Website and Services

We process your Personal Information only where we have a legal basis to do so under the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation.
Depending on the processing activity, that basis will be one of the following:
(i) you have given your consent for one or more specific purposes;
(ii) the processing is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;
(iii) the processing is necessary for compliance with a legal obligation to which we are subject;
(iv) the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

We will be happy to clarify the specific legal basis that applies to any processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Billing and payments
We use third party payment processors to assist us in processing your payment information securely. Such third party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies. 

Managing information
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the Website.

Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with our trusted third parties that work with us, including our service providers (such as hosting, payment and analytics/advertising providers, including Google as described above), and any affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services. We do not sell your Personal Information. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and Personal Information will likely be among the assets transferred. ## Retention of information We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. 

Transfer of information
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own, including transfers to Google which may process data outside the UK and the European Union. Where such transfers take place, we ensure appropriate safeguards are in place as required by the UK GDPR (such as adequacy decisions or standard contractual clauses). You are entitled to learn about the legal basis of these transfers and the security measures taken by us to safeguard your information by contacting us using the details in this Policy.

The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to: 
(i) withdraw consent where you have previously given your consent to the processing of your information;
(ii) object to the processing of your information if the processing is carried out on a legal basis other than consent;
(iii) learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing;
(iv) verify the accuracy of your information and ask for it to be updated or corrected;
(v) restrict the processing of your information under certain circumstances, in which case we will not process your information for any purpose other than storing it;
(vi) obtain the erasure of your Personal Information from us under certain circumstances;
(vii) receive your information in a structured, commonly used and machine readable format and, if technically feasible, have it transmitted to another controller without any hindrance.

Data protection rights under UK GDPR and GDPR
If you are a resident of the United Kingdom or the European Economic Area (EEA), you have certain data protection rights and Life internet services Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• The right to request access to the Personal Information we store about you. 
• The right to request that we correct any Personal Information you believe is inaccurate or incomplete. 
• The right to request the erasure of your Personal Information under certain conditions. 
• The right to object to our processing of your Personal Information. 
• The right to seek restrictions on the processing of your Personal Information. 
• The right to be provided with a copy of your information in a structured, machine-readable and commonly used format.
  
  

The right to withdraw your consent at any time where we relied on your consent to process your Personal Information. 
You have the right to complain to a supervisory authority about our collection and use of your Personal Information. In the United Kingdom, this is the Information Commissioner's Office (ICO) — https://ico.org.uk. If you are in the EEA, you may contact your local data protection authority.

How to exercise these rights
Any requests to exercise your rights can be directed to Life internet services Limited through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person.

Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. 

Cookies
The Website uses cookies and similar technologies. Some are strictly necessary for the Website to function; others — including analytics and advertising cookies from Google — are used only with your consent, which you can give or withdraw at any time via the cookie banner or the "Cookie Settings" link in the footer of the Website. For full details of the cookies we use, their purposes and durations, and how to manage them, please see our [Cookie Policy]. 

Email marketing
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section. In accordance with the UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR), all marketing e-mails sent from us will clearly state who the e-mail is from and provide a clear way to unsubscribe. You may stop receiving our newsletter or marketing emails at any time by following the unsubscribe instructions included in these emails or by contacting us. You will continue to receive essential transactional emails.

Links to other resources
The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information. 

Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Data breach
In the event we become aware that the security of the Website and Services has been compromised or users' Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities, and — where required by law — notification to the ICO and affected individuals. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website and send you an email.

Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time and will notify you of any material changes to the way in which we treat Personal Information. When we do, we will revise the updated date at the bottom of this page. We will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to "enquires@trucklife.uk"

This document was last updated on July 9, 2026